HSBC Bank Credit Card Application Status

image of HSBC Bank


HSBC Bank India, a subsidiary of the global financial giant HSBC Group, has a rich history spanning over 170 years in the country. It offers a comprehensive range of financial products and services, catering to individual and corporate customers. These services include personal and business banking, wealth management, trade finance, foreign exchange, and global banking and markets solutions.

Application Status Check Process Step by Step.

There are two ways to check the credit card application status of HSBC Bank:

  1. Call HSBC customer service. You can call HSBC customer service at 1800 267 3456 or 1800 121 2208 (within India) or +91 40 6126 8002 or +91 80 7189 8002 (overseas). After verifying your identity, the IVR or the executive will notify you about the card's status.
  2. Visit an HSBC branch. You can also visit your nearest HSBC branch to check your credit card application status. A customer service representative will be able to help you with this.

HSBC does not currently have an online tool for checking credit card application status.

Please note that it may take up to 3 weeks for your credit card application to be processed. You may receive an SMS from HSBC on your mobile number stated on the application form with updates on the status of your application.

If you have any questions or concerns about your credit card application status, please do not hesitate to contact HSBC customer service.

Frequently Asked Questions

To apply for an HSBC Credit Card you can:

HSBC Credit Cards have been designed to complement your lifestyle. We currently offer credit cards which extend a host of offers ranging from travel privileges to dining, shopping and more.

Please visit the credit cards section on their website for details on the various credit cards they offer, product features, benefits and eligibility criteria.

Please note that the original documents need to be originally sighted and verified by a bank official:

  • Self-attested recent passport size photograph of the applicant
  • Self-attested copy of a valid photo identity document (please refer to the list below for details)
  • Self-attested copy of your residence address proof (please refer to the list below for details)
  • Self-attested copy of the latest salary slip or income tax returns or Form 16

Know Your Customer (K.Y.C.) Documents


  • Proof of Identity (any one)
  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Permanent Account Number (PAN) card
  • Aadhaar card
  • National Rural Employment Guarantee Act (NREGA) job card

Proof of Address (any one)

  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Society outgoing bill (only from registered societies)
  • Electricity/Water/Telephone bill
  • Gas bill (pipeline connection only)
  • Property tax bill
  • Domicile certificate with address issued by Municipal


  • Registered rent/lease agreement (registered with state government or similar registration authority)
  • Government employee ID card
  • Defence ID card
  • Aadhaar card
  • National Rural Employment Guarantee Act (NREGA) job card

HSBC Bank is headquartered in London, United Kingdom, at 8 Canada Square in Canary Wharf. However, in June 2023, the bank announced its intentions to exit this building when its lease expires in 2027, stating their intention to move to a building in the City of London near St Paul's Cathedral.

You will receive timely alerts on the credit card application status by way of an SMS on the mobile number stated on your application form. Alternatively, you may also check the status of your application by calling our PhoneBanking number in your city.