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HSBC Bank Credit Card Application Status

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HSBC Bank

HSBC Bank India, a subsidiary of the global financial giant HSBC Group, has a rich history spanning over 170 years in the country. It offers a comprehensive range of financial products and services, catering to individual and corporate customers. These services include personal and business banking, wealth management, trade finance, foreign exchange, and global banking and markets solutions.

Application Status Check Process Step by Step.

Track Your HSBC Credit Card Application Status

Applying for an HSBC credit card is a quick and straightforward process. Once you have submitted your application, HSBC makes sure that you have complete transparency and provides regular updates at every stage. 

No matter the status of your credit card application—under review, approved, or dispatched—HSBC offers multiple ways to check the status, making sure that you are always informed about your credit card application status.

Understanding the different methods available to track your HSBC credit card status will help you stay updated and avoid unnecessary delays. The bank provides SMS notifications, customer service assistance, and in-person support to help you out. 

Whether you are checking your HSBC credit card approval status, tracking its dispatch, or verifying any pending documentation, HSBC ensures that you never have to worry about not knowing the status of your application.

How to Check Your HSBC Credit Card Application Status

There are three ways to check the credit card application status of HSBC Bank:

1. Call HSBC customer service: You can call HSBC customer service at 1800 267 3456 or 1800 121 2208 (within India) or +91 40 6126 8002 or +91 80 7189 8002 (overseas). After verifying your identity, the IVR or the executive will notify you about the card's status.
2. Visit an HSBC branch: You can also visit your nearest HSBC branch to check your credit card application status. A customer service representative will be able to help you with this.
HSBC does not currently have an online tool for checking credit card application status.
3. SMS notifications: HSBC provides SMS updates throughout the application process. If you haven't received any notifications, you may contact customer support for further details.

Please note that it may take up to 3 weeks for your credit card application to be processed. You may receive an SMS from HSBC on your mobile number stated on the application form with updates on the status of your application.

If you have any questions or concerns about your credit card application status, please do not hesitate to contact HSBC customer service.

HSBC Credit Card Approval Process and Status Tracking

After you submit your application, HSBC conducts a detailed review, which includes verifying personal details, income eligibility, and credit history. Depending on the completeness of your documentation and other factors, the approval process typically takes up to 2 weeks.
Once approved, you will receive an SMS confirmation, followed by details about the dispatch of your HSBC credit card. If you need to check the status of your HSBC credit card application online tracking in India, you can do so by contacting customer service or visiting your nearest HSBC branch.

Checking HSBC Credit Card Status with a Reference Number

If you received a reference number when applying, you can use it to track your application's progress. Call HSBC customer service and provide the reference number for a quick update. This method allows HSBC to instantly retrieve your application details and inform you about the current status.

HSBC Credit Card Application Status Online Tracking India

HSBC credit card application status online tracking in India is not available. While some countries allow tracking through a verification code, registered email, and NRIC, this service isn't offered in India. If you've applied for an HSBC credit card in India and want to check your application status, you'll need to contact HSBC's customer support for assistance or use any of the other methods mentioned above.

HSBC Credit Card Status Tracking After Dispatch

Once your HSBC credit card is approved and dispatched, HSBC will send you an SMS with an "Airway Bill" number, allowing you to track the shipment through the courier service's website. HSBC partners with leading couriers like DHL to ensure timely and secure delivery.

If you do not receive your credit card within the estimated time (7 days after approval), you can contact HSBC customer support to check HSBC's credit card status and resolve any potential delays.

Final Steps After Receiving Your HSBC Credit Card

After receiving your HSBC credit card, you must activate it before use. HSBC provides multiple ways to activate your card:

  • HSBC India mobile banking app: Log in to the app, navigate to your credit card, and follow the activation steps.
  • ATM transaction: Perform a transaction using your ATM PIN to activate the card.
  • Phone banking: Call HSBC customer service and request activation.

Stay Updated on Your HSBC Credit Card Application

To ensure a smooth experience, HSBC keeps applicants informed at every step. Whether you are checking your HSBC card application status, tracking approval, or waiting for dispatch, HSBC provides reliable support through customer service and SMS notifications.

For further assistance, you can always reach out to HSBC's customer service or visit an HSBC branch to get real-time updates on your application.

Frequently Asked Questions

If you haven't received any SMS updates regarding your HSBC credit card application, follow these steps:

  1. Check your mobile network or spam folder: Sometimes, SMS alerts may be delayed due to network issues or blocked by your phone settings.
  2. Call HSBC: Provide your application details and request a real-time update.
  3. Visit an HSBC Branch: If there is a significant delay in receiving updates, visiting a branch can help clarify your application status.

If your application is still under review, HSBC may need additional time to verify your documents before providing an update.

To track your HSBC credit card application status in India, you have the following options:

  • SMS alerts: HSBC will send SMS notifications to your registered mobile number to keep you updated on the progress of your application.
  • Phone banking: Call HSBC and provide your application reference number or other relevant details to get a status update.
  • Branch visit: If you prefer face-to-face assistance, visit an HSBC branch with your application details for an update.

Once you apply for an HSBC credit card, you will receive timely SMS alerts on the mobile number provided in your application. These alerts will keep you informed about your application status at various stages of processing.

If you do not receive an update or need further clarification, you can check your status by:

  • Contact HSBC's customer service and provide the necessary details to get a real-time update.
  • You can visit the nearest HSBC branch with your application reference number and inquire about your status.

To apply for an HSBC Credit Card you can:

Your HSBC credit card approval status will be communicated to you via SMS on your registered mobile number. You may also receive an email confirmation if your contact details are registered with HSBC.

If your credit card is approved, HSBC will notify you of the next steps, including dispatch details and activation procedures. If you haven't received confirmation within the standard processing time, consider reaching out to HSBC phone banking for further assistance.

If your HSBC credit card application is under review, it means HSBC is still processing your request. This could be because HSBC is:

  • Verifying the information provided in your application.
  • Conducting background or credit score evaluations.
  • Assessing your eligibility involves additional document verification.

If your application is under review for more than two weeks, it is advisable to:

  • Call HSBC phone banking to check if additional details are required.
  • Visit an HSBC branch to speak with a representative for further clarification.

Once HSBC completes the review, you will receive an SMS update with your application status.

Once HSBC receives a complete credit card application along with all the required documents, it typically takes up to 2 weeks for processing.

After approval, the credit card is dispatched, and you should receive it within 7 working days. However, delays may occur due to document verification or additional checks. If your application is taking longer than expected, you can check the status via SMS updates or by calling HSBC customer service.

HSBC Credit Cards have been designed to complement your lifestyle. We currently offer credit cards which extend a host of offers ranging from travel privileges to dining, shopping and more.

Please visit the credit cards section on their website for details on the various credit cards they offer, product features, benefits and eligibility criteria.

If your HSBC credit card has been approved and dispatched, you will receive an SMS notification with the tracking details. You can track your card's shipment using the Airway Bill number provided in the SMS on the courier service's website:

  • Blue Dart: Enter your Airway Bill number to track your shipment.
  • DHL: Use the tracking number to check the status of your delivery.

If you do not receive your credit card within 7 working days, call HSBC phone banking for assistance.

Please note that the original documents need to be originally sighted and verified by a bank official:

  • Self-attested recent passport size photograph of the applicant
  • Self-attested copy of a valid photo identity document (please refer to the list below for details)
  • Self-attested copy of your residence address proof (please refer to the list below for details)
  • Self-attested copy of the latest salary slip or income tax returns or Form 16

Know Your Customer (K.Y.C.) Documents

 

  • Proof of Identity (any one)
  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Permanent Account Number (PAN) card
  • Aadhaar card
  • National Rural Employment Guarantee Act (NREGA) job card

Proof of Address (any one)

  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Society outgoing bill (only from registered societies)
  • Electricity/Water/Telephone bill
  • Gas bill (pipeline connection only)
  • Property tax bill
  • Domicile certificate with address issued by Municipal

Corporation

  • Registered rent/lease agreement (registered with state government or similar registration authority)
  • Government employee ID card
  • Defence ID card
  • Aadhaar card
  • National Rural Employment Guarantee Act (NREGA) job card

If you have a reference number from your credit card application, you can use it to check your status by:

  • Calling HSBC customer service and providing the reference number for verification.
  • Visiting an HSBC branch and inquiring about your application using the reference number.

If your application has been pending for more than 2 weeks, it may be delayed due to:

  • Incomplete documentation: Missing or incorrect documents can slow down processing.
  • Verification checks: HSBC may be conducting additional background checks.
  • High application volume: Processing may take longer during peak periods.

To track a delayed application:

  • Call HSBC phone banking to check if any additional documents or actions are required.
  • Visit an HSBC branch to get an in-person update.

Monitor your SMS updates for any communication from HSBC regarding your application.

HSBC Bank is headquartered in London, United Kingdom, at 8 Canada Square in Canary Wharf. However, in June 2023, the bank announced its intentions to exit this building when its lease expires in 2027, stating their intention to move to a building in the City of London near St Paul's Cathedral.

You will receive timely alerts on the credit card application status by way of an SMS on the mobile number stated on your application form. Alternatively, you may also check the status of your application by calling our PhoneBanking number in your city.